• Greets and escorts guests, where applicable to their assigned seats, or to available seating.
  • Use appropriate food and wine terminology and pronunciation to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.
  • Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections.
  • Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.
  • Relays order to galley as required and serves courses from galley and beverages from various locations.
  • Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as the theme night parades.




  • 2-3 years relevant experience in cruise ships.
  • Very good oral and written communication in English.
  • Completion of high school or basic equivalency preferred.
  • Proof of completion of apprenticeship, hospitality or equivalency required.